Tips to Fix Not Working Issue

You have arrived at the correct location if you are sick and tired of seeing the not working problem every time you attempt to access the setup wizard. 

Numerous individuals have informed us that they are experiencing the same problem with their wireless router and we have been successful in resolving it for the majority of users. We really hope that we will also be able to be of assistance to you! Therefore, in order to understand how to overcome the problem that you are currently experiencing, you should follow the advice that is provided in this text.

Root cause of the not working problem

The fact that you are unable to access might be due to a variety of factors; nonetheless, the following is a list of the most likely explanations for the problem.

  • Weak internet connection 
  • Loose cable connections 
  • Incorrect web address 
  • Wrong login credentials 
  • WiFi interference 
  • Outdated internet browser 
  • Defective hardware 
  • Problems with a virtual private network (VPN) 
  • Technical hiccups

Now that we have gone over the most likely causes of the not functioning issue that you are having, it is time to go over some troubleshooting suggestions.

Solved: Not Working

a) Reboot Your Netgear Router

It may be the case that just restarting the device is all that is necessary to get rid of any technical problems. Therefore, before attempting any other form of troubleshooting hack, you should think about restarting your Netgear router.

There aren’t many steps involved when it comes to restarting your router. Simply remove the router’s plug from the wall outlet, wait the allotted amount of time, and then re-insert the plug into the wall outlet on your Netgear router.

b) Change to the Connection

Because these two devices communicate with one another via a wireless connection, there is a potential that the connection between your Netgear router and the old modem is not very strong.

It is strongly suggested that you change to a different connection mode in order to rule out the possibility that this is the root cause of the problem that you are experiencing. Think about employing an Ethernet connection to link your gadgets.

c) Make Sure Your Web Browser Is Up to Date

You may also be forced to deal with the not working issue if you are using an older version of your internet browser, as was discussed above.

In order to solve the problem, you need to upgrade the version of the internet browser that you are presently using. In addition to that, you should erase the cache, cookies, and history that are stored in your browser.

d) Use the Appropriate Web Address

When you are trying to log in to your Netgear Nighthawk router, you need to check that the web URL that you are providing in the address bar of your web browser is right.

Do not forget to double-verify the default web address as soon as you have finished entering it. This is very important. A great number of people regularly overlook this step. Let’s keep our fingers crossed that you won’t make this error.

e) Perform a Factory Reset

If you have tried everything and still are unable to fix the problem with not functioning, you should think about resetting your Netgear wireless router.

The following is a list of the actions that you need to take in order to reset your wireless device:

  • First, ensure that the wall socket that your device is plugged into is providing it with an appropriate amount of power. 
  • Next, check to see whether your Netgear Nighthawk router has a button labeled “Reset.”
  • Once it has been located, carefully push it.
  • Be patient and wait for some time.

After you have finished resetting your device to the factory default settings, you should immediately use the Netgear Nighthawk app to reconfigure your device.

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