First of all, we would like to congratulate you on buying a Rockspace WiFi range extender. I too have this device! No doubt it is better than other WiFi brands in the market. After configuring the Rockspace WiFi extender, one year has passed and I haven’t registered even a single complaint against it.
But, it doesn’t mean that I haven’t faced issues with it. Being a WiFi device, it is tended to provide issues. And, the most common issue that every user faces after performing Rockspace WiFi extender setup is slow or no internet connectivity.
Why do we install Rockspace WiFi extender? Obviously for lag-free internet connectivity! And, if we aren’t getting the expected internet range then what is the use of it? But, you don’t have to worry! Trust me, you have taken one of the best decisions for an extended internet range. No internet issue can be with any WiFi device. So, these types of issues hardly matter.
To fix internet connectivity issues with your Rockspace WiFi extender (in the future as well) you can apply and keep the below-mentioned fixes in hand. Let’s start!
Bonus: First things first, after proper configuration of the Rockspace WiFi extender – to access the internet from anywhere, you must have rackspace login webmail app. Apart from this, with the help of the app, you can keep your email, calendars, and contacts always synchronized.
Then, ensure that your router and the Rockspace extender are properly connected wirelessly (after configuration). Doing so will help you get an extended range of the internet everywhere in your home.
Note: While performing rockspace wifi extender setup, your router and the extender must be connected properly via Ethernet source only. Do not use a wireless sources for the same.
Chances are that you haven’t completed the Rockspace WiFi extender setup process correctly and that is giving you internet-connectivity issues. So, make sure that you did the following things:
- Connected your device to the extender’s WiFi
- Are using the correct web address, http //re.rockspace.local to get into the extender’s settings page
- Aren’t using public WiFi for accessing the web address and performing the extender setup process
- You have updated the device software you are using (desktop or laptop)
- The web address, http //re.rockspace.local isn’t entered in the search bar
- Have followed the instructions in the exact given order
Still can’t access the internet? No worries! This can be due to an outdated firmware version on your WiFi range extender. So, after configuring the extender, update its firmware right away. For instructions, navigate to the “firmware update” page using the rockspace extender’s default IP and login details.
Note: Option may depend on the extender’s model you are using. I mostly receive queries from the users that there isn’t any “firmware update”, “upgrade”, or “management or administration” option. So, I suggest them, after logging in successfully, just follow the on-screen instructions.
After you get internet after firmware update? No? Fret not! This can be due to the bad location of your extender and router. What you need to do:
- Place them openly
- Do not keep them inside a cabinet or in a corner
- Place the extender and router at a safe distance
- Do not select corners of lower areas for them
- Get connected to the extended WiFi after configuring the extender
No internet yet? Then why don’t you restart your WiFi range extender? Yes, this process works in a number of cases. If you have performed the rockspace wifi extender setup process correctly and still getting no internet then it means your device has got tired and needs a rest.
Bonus: This is not only for your WiFi range extender but for any of your WiFi devices – just in case, they start giving you the slow performance or internet connectivity issues, simply restart them. You can apply this process whenever needed. Additionally, keep checking for regular firmware/ software updates and updating your internet plan.
So, are you able to access the internet? Show your internet speed by writing your reviews and experience with Rockspace WiFi extender in the comments section.